GENERAL FAQs

• Where is the Training Center Location?

• How do I contact a member of Training Center Management?

• How do I find an AUTHORIZED Instructor in my area?

• What is the process of becoming an Instructor?

• Where can I find more information about Basic Life Support (BLS) courses?

• I am a Medical Student.  Which course applies to me?

• I am a Certified Nursing Assistant (CNA).  Which course applies to me?

• I am a Medical Assistant (MA).  Which course applies to me?

• I am a Physical Therapist (PT).  Which course applies to me?

• I am a Dentist or Dental Assistant (DDS or DA).  Which course applies to me?

• I am a Registered Nurse (RN).  Which course applies to me?

• I am a Doctor (PHD).  Which course applies to me?

• I am an EMT. Which course applies to me?

• I am a Childcare Provider.  Which course applies to me?

• I work for a corporation.  Which courses applies to me?

• I need to take ACLS, PALS, NRP & IVT Courses?

• I am interested in purchasing First Aid supplies, who do I contact?

• How often are courses scheduled (location/maps)?

If you have any other questions, and you haven't found what you are looking for here, please feel free to contact a member of Training Center Management.

TESTING SYSTEM FAQs

• Where are training courses held?

• What is involved with Web-Based Testing FEES?

• What are the Web-Based payment refund policies?

• What are the Web-Based Payment Method Options?

• What if I receive a "server error message" while attempting to use the system?

• Group What if I have a GROUP that wants to use the testing system?

• What are the Testing System Requirements?

• How soon should I register, review & complete an online exam?

• How many times do I need to register with the TESTING SYSTEM?

• How many times can I "re-test"?

• How many times can I access the REVIEWS?

• How soon will I receive my official "certification card"?

• What if I happen to forget my PASSWORD?

• Will I be able to view my "test results"?

• Why was my credit card transaction DECLINED?

• Why does a "security warning" appear when I access the REVIEWS?

• Help Center Managers

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